Privacy Policy – Checkers Group, Inc.

Effective Date: August 11, 2025

Checkers Group, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, services, or communicating with us.

1. Information We Collect

We may collect the following information when you interact with us:

  • Name, phone number, email address, and mailing address

  • Vehicle information, service location, and payment details

  • Information you provide through calls, emails, forms, or SMS messages

2. How We Use Your Information

We use the information we collect to:

  • Provide towing and roadside assistance services

  • Communicate with you about your service request

  • Send service updates, invoices, and important notices

  • Respond to customer service inquiries

3. SMS/Text Messaging Disclosure

By submitting your phone number through our website, forms, or service requests, you agree to receive SMS/text messages from Checkers Group, Inc.

Full SMS Disclosure:

  • "By clicking SUBMIT you consent to receiving SMS messages."

  • "Messages and data rates may apply. Message frequency will vary."

  • "Reply STOP to opt-out of messaging."

  • "Reply HELP for customer care contact information."

  • "I have read and acknowledged the Privacy Policy."

We may use SMS messages to provide service updates, appointment reminders, and important account or service-related communications.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only when necessary to:

  • Fulfill a service request

  • Comply with legal obligations

  • Protect against fraud or unauthorized transactions

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

  • You may opt-out of SMS messages at any time by replying “STOP” to any message we send.

  • You may request a copy, update, or deletion of your personal information by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Checkers Group, Inc.
Phone: 510-235-7000
Email: info@checkersgroup.com
Mailing Address: 2280 Giant Highway, San Pablo CA 94806